Effective date: June 16, 2020
Hosting Bot, LLC ("us", "we", "our", "Company" or "Hostingbot") operates the https://hostingbot.net/ website and the services and/or products referred collectively herein as ("Service" or "Services and Products") described on the Order Form (the "Service Descriptions") and defined in any of the Company's product support listing. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies are small pieces of data stored on a User's device.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual who is the subject of Personal Data.
The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to; Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City, Cookies and Usage Data. We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Hosting Bot, LLC uses the collected data for various purposes: To provide and maintain our Service, To notify you about changes to our Service, To allow you to participate in interactive features of our Service when you choose to do so, To provide customer support, To gather analysis or valuable information so that we can improve our Service, To monitor the usage of our Service, To detect, prevent and address technical issues, To screen for and report potential fraudulent activity.
Hosting Bot, LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Hosting Bot, LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
If Hosting Bot, LLC is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, Hosting Bot, LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Hosting Bot, LLC may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, protect and defend the rights or property of Hosting Bot, LLC, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Hosting Bot, LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data directly within your account settings section. You have the right to access and receive a copy of the Personal Data we hold about you, to rectify any inaccurate Personal Data, and to request deletion of Personal Data held about you.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service. Tawk.to is a live chat service. You can visit their Privacy Policy page here: https://www.tawk.to/privacy-policy/
We may provide paid products and/or services within the Service. We use third-party services for payment processing. We will not store or collect your payment card details. The payment processors we work with are Stripe (https://stripe.com/us/privacy) and PayPal (https://www.paypal.com/webapps/mpp/ua/privacy-full).
We may relay your data to a private Discord server, in a private channel to which only Hosting Bot, LLC staff have access. The data relayed is used by our support staff to view and respond to support tickets in a timely manner. For more information on Discord's Privacy Policies, please visit https://discord.com/privacy.
If you have any questions about this Privacy Policy, please contact us by visiting this page on our website: https://clients.hostingbot.net