Refund Fee:
- 20% of Total Invoice
Free Remote Hands:
- Device Power Cycle
- Attachment of Customer-Supplied KVM
- Shipment Receiving to Customer Storage
- General Button Pressing (without crash cart hookup)
- Remote Eyes (visually check something in rack)
- If a free remote hands request requires emergency processing, a $35 fee may be assessed.
- Free remote hands tasks should take no longer than 5 minutes at the rack and may be charged if requested repeatedly.
Per Event Remote Hands:
- KVM over IP Rental: $25 per hour
- External Drive Attachment: $35
- OS Installation (After Initial Installation): $35
- Hard Drive Modification: $35
- Add/remove/reseat RAM: $35
- Add/remove/reseat CPU: $35/CPU
- Deracking of device: $35
- Outbound Package Handling: $25 (excluding shipping and materials)
- Undeclared Inbound Shipment: $35 (any package without at least 24 hours advance notice)
- Electronics Disposal: $25/item
- All other tasks: $35 per 15 minutes
Single IPv4 Addresses:
- Single IPv4 Addresses: $1.50/IP
CIDR IPv4 Subnets:
- /29 (5 Usable IP Addresses): $6 per month
- /28 (13 Usable IP Addresses): $15 per month
- /27 (29 Usable IP Addresses): $30 per month
- /26 (61 Usable IP Addresses): $60 per month
- /25 (125 Usable IP Addresses): $124 per month
- /24 (253 Usable IP Addresses): $160 per month
IPv6 Addresses:
- /64 IPv6 Range: Free
- /56 (256 x /64 IPv6 ranges) - $5 per month
- /48 (65K x /64 IPv6 ranges) - $10 per month
- /44 (16 x /48 IPv6 ranges) - $100 per month
Additional Bandwidth:
- Additional 30TB Bandwidth - $25 per month
- Additional 40TB Bandwidth - $35 per month
- Additional 60TB Bandwidth - $55 per month
- Additional 80TB Bandwidth - $75 per month
- Additional 100TB Bandwidth - $95 per month
- Unmetered Bandwidth - Open a Sales Ticket for Quote
Additional Power Circuits:
- 20A/120V Power Circuit with PDU - $240 per month
- 30A/120V Power Circuit with PDU - $350 per month
- 20A/208V Power Circuit with PDU - $400 per month
- 30A/208V Power Circuit with PDU - $600 per month
- Redundant (Secondary/B Side) Power Circuit - 60% of the price of the primary circuit.
IP Announcements and BGP:
- Announcement of an IP Subnet - $35 One-Time Fee
- Hosted BGP Session for ASN - $15 per month