Refund Fee:
- 20% of Total Invoice
- 20% of Total Invoice
- Device Power Cycle
- Attachment of Customer-Supplied KVM
- Shipment Receiving to Customer Storage
- General Button Pressing (without crash cart hookup)
- Remote Eyes (visually check something in rack)
- If a free remote hands request requires emergency processing, a $35 fee may be assessed.
- Free remote hands tasks should take no longer than 5 minutes at the rack and may be charged if requested repeatedly.
- KVM over IP Rental: $25 per hour
- External Drive Attachment: $35
- OS Installation: $35
- Hard Drive Modification: $35
- Add/remove/reseat RAM: $35
- Add/remove/reseat CPU: $35 per CPU
- Deracking of device: $50
- Outbound Package Handling: $25 (excluding shipping and materials)
- Undeclared Inbound Shipment: $35 (any package without at least 24 hours advance notice)
- Electronics Disposal: $25/item
- All other tasks: $140 per hour, billed in 15 minute increments
- Single IPv4 Addresses (Virtual Services Only): $1.50/IP
- /29 (5 Usable IP Addresses): $6 per month
- /28 (13 Usable IP Addresses): $15 per month
- /27 (29 Usable IP Addresses): $30 per month
- /26 (61 Usable IP Addresses): $62 per month
- /25 (125 Usable IP Addresses): $130 per month
- /24 (253 Usable IP Addresses): $190 per month
- /64 IPv6 Range: Free
- /56 (256 x /64 IPv6 ranges) - $5 per month
- /48 (65K x /64 IPv6 ranges) - $10 per month
- /44 (16 x /48 IPv6 ranges) - $100 per month
- Up to 99TB Additional - $1.25/TB
- Additional 100TB Bandwidth - $95 per month
- Upgrades to 1Gbps Unmetered - $275 per month
- Upgrades to 10Gbps Unmetered - Open a Sales Ticket for Quote
- 20A/208V Power Circuit without PDU - $400 per month
- 30A/208V Power Circuit without PDU - $575 per month
- Redundant (Secondary/B Side) Power Circuit - 60% of the price of the primary circuit. Does not include additional Amps
- PDU Rental - $200 one-time fee
- Announcement of an IP Subnet - $35 One-Time Fee
- Hosted BGP Session for ASN (Virtual Router Service) - $15 per month